7/1/2023 0 Comments Hp photosmart 5510 printerMake sure that each ink cartridge is installed in the correct slot. Slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place. Twist the cap counter-clockwise until it snaps off. Remove the orange cap from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to vent the ink cartridge. Otherwise, ink might leak from the ink cartridge. Make sure that you remove the orange pull-tab and plastic wrap completely before you twist the orange cap in the next step. Remove the plastic wrap from a new ink cartridge by pulling the orange tab. Press the tab on the front of the ink cartridge inward to release it, and then pull up on the ink cartridge to remove it from the slot. If the printer is off, press the Power button to turn on the printer. If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.įollow these steps to replace the cartridges. This video shows an HP Photosmart 5510 (B111a) printer, but the steps are the same for your printer. The following video demonstrates how to replace a cartridge. Purchase replacement cartridges and other supplies from the HP Store or local retailers. This document contains steps for replacing the cartridges.Ĭonsult the following table to identify the correct cartridges for your area.Īmericas and Asia Pacific (excluding China, India, and Japan) If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback document is for the HP Photosmart 5510 e-All-in-One Printer Series. Let me know how it goes and you have a great day! You should see the HP phone support number or Chat option listed. HP support can be reached on Select the product type.Įnter the serial number of your device or select let HP detect your product option. If you have tried and still having the issue, I would suggest this could be a possible hardware failure with the printer. In this scenario, I would suggest here is to check with an old ink cartridge and see if that works. If you have tried all the steps suggested and still having the issue. Just to ensure you have followed all the steps suggested in the support document for - 'Incompatible Ink Cartridge(s),' 'Cartridge Problem,' Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: (Please skip the steps if you have already tried). Have you tried to clean the ink cartridge contacts?ĭid you check for printer firmware? If available, try to update the printer firmware. To provide you with an accurate solution, I'll need a few more details:Īre you using genuine HP Ink cartridges or refilled ink cartridges.ĭid this error appear after replacing the ink cartridges or while using the existing ink cartridges. Don't worry we'll work together to help you find a solution. I understand you're getting Ink compatible ink cartridge error on your HP Photosmart 5510 printer.
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